y88i is committed to protecting the personal data of every player. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you hold over your own information.
Before reading the full legal text, here is a plain-English summary of the six most important things y88i commits to regarding your personal data.
y88i does not sell, rent, or trade your personal data to third-party marketers. Your information is shared only where strictly necessary to operate the platform — payment processors, KYC providers, and our licensing authority.
All data transmitted between your device and y88i.com is protected by TLS encryption. Sensitive data including passwords and payment details are additionally hashed and encrypted at rest using industry-standard protocols.
You have the right to access, correct, restrict, and request deletion of your personal data at any time. Submit a request via y88i live chat or by emailing support and we will respond within the timelines set out in this Policy.
y88i will only send you promotional messages — bonus alerts, PSL betting promotions, new game notifications — if you have explicitly opted in. You can withdraw marketing consent at any time from your account settings.
y88i retains personal data only for as long as required to operate your account, meet our licensing obligations, and fulfil applicable legal retention requirements. Data is securely deleted or anonymised once it is no longer needed.
Information you provide when using y88i's responsible gaming tools — self-exclusion requests, deposit limits, session records — is treated with the highest level of confidentiality and is never used for marketing or shared externally.
y88i is an internationally licensed online casino and sports betting platform built for players in Pakistan. We understand that privacy is important to our players — whether they are in Karachi, Lahore, Islamabad, or Faisalabad — and we take our obligations as a data controller seriously.
This Policy applies to all personal data processed by y88i in connection with the operation of the y88i.com platform, including data collected during registration, KYC verification, deposits, gameplay, customer support interactions, and marketing communications. It applies regardless of the device or browser used to access y88i.
y88i operates as the data controller for the personal data described in this Policy. This means we determine the purposes for which your data is used and the means by which it is processed. Where we engage third-party service providers to process data on our behalf, we do so under contractual arrangements that obligate those providers to handle data in accordance with this Policy and applicable data protection law.
y88i collects the following categories of personal data, depending on how you interact with the platform:
y88i collects personal data through the following means:
The following table sets out the purposes for which y88i processes personal data and the legal basis relied upon for each purpose:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact, account data | Performance of contract |
| Age & identity verification (KYC) | Identity, KYC documents | Legal obligation; licensing compliance |
| Processing deposits & withdrawals | Financial, transaction data | Performance of contract |
| Fraud prevention & AML compliance | Identity, financial, technical data | Legal obligation; legitimate interests |
| Responsible gaming monitoring | Gaming activity, account settings | Legal obligation; legitimate interests |
| Customer support | Identity, communications data | Performance of contract; legitimate interests |
| Platform security & integrity | Technical, device, gaming data | Legitimate interests |
| Marketing communications | Contact, account preferences | Consent (opt-in only) |
| Legal compliance & regulatory reporting | All categories as required | Legal obligation |
y88i does not sell, rent, or trade personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
y88i engages third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include:
y88i may be required to disclose personal data to its licensing authority, financial intelligence units, law enforcement agencies, or courts where required by applicable law or a valid legal order. In such circumstances, y88i will disclose only the minimum information required to satisfy the legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of the y88i business, personal data held by y88i may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy commitments applicable to their data will be maintained by the successor entity.
y88i uses cookies and similar technologies to operate the platform, maintain your session, detect fraud, and understand how players use the site. The following categories of cookies are used:
y88i does not use third-party advertising cookies or retargeting pixels. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies will affect platform functionality.
y88i implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction:
While y88i takes extensive precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. Do not share your password or one-time verification codes with anyone.
y88i retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Licensing obligation; AML compliance |
| KYC documents | Duration of account + 5 years post-closure | Regulatory requirement |
| Financial transaction records | 7 years from transaction date | Financial regulatory requirement |
| Gaming activity records | Duration of account + 3 years | Responsible gaming; dispute resolution |
| Customer support communications | 3 years from last interaction | Dispute resolution; quality assurance |
| Marketing consent records | Until consent is withdrawn + 3 years | Consent audit trail |
| Technical & device logs | 13 months from collection | Security; fraud detection |
Where retention is required by a specific legal obligation, y88i will retain the relevant data for the legally mandated period regardless of account status.
Subject to applicable law and our legitimate interests and legal obligations, you have the following rights over your personal data held by y88i:
Request a copy of the personal data y88i holds about you. We will respond within 30 days of receiving a valid request.
Request correction of any inaccurate or incomplete personal data held about you. Some data (such as KYC information) can only be corrected with supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. Note that we may be required to retain certain data under legal or regulatory obligations even following an erasure request.
Request that we restrict processing of your data in specific circumstances — for example, while a disputed data accuracy matter is being resolved.
Request a structured, machine-readable export of personal data you have provided to y88i, where processing is based on your consent or a contract with you.
Object to processing of your personal data where we rely on legitimate interests as the legal basis, including profiling for fraud detection. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
To exercise any of these rights, contact y88i support via live chat from within your account dashboard or by emailing [email protected]. We will respond within 30 calendar days. We may ask you to verify your identity before processing a data rights request.
y88i will only send you promotional communications — including bonus offers, PSL cricket betting promotions, new game announcements, and deposit incentives — where you have explicitly opted in to receive such communications at the time of registration or subsequently through your account settings.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent does not affect your ability to continue using y88i. You will continue to receive transactional communications necessary for account operation — such as deposit confirmations, withdrawal notifications, and KYC requests — regardless of your marketing preferences.
y88i employs age verification procedures as part of its KYC process to identify and prevent underage registration. If you believe an individual under the age of 21 has registered on y88i, please contact our support team immediately. We take underage gambling prevention seriously and will act promptly on any credible report.
y88i operates under an international gaming licence and its infrastructure, service providers, and operational teams may be located in jurisdictions outside Pakistan. Personal data may therefore be transferred to and processed in countries outside Pakistan in the course of operating the platform.
Where personal data is transferred internationally, y88i ensures that appropriate safeguards are in place to protect the data to a standard at least equivalent to that provided under this Policy. These safeguards include contractual data processing agreements with all third-party processors that incorporate appropriate data protection provisions consistent with the Company's licensing obligations.
y88i reserves the right to update or amend this Privacy Policy at any time. Material changes — such as new purposes for data processing, new categories of data collected, or changes to data sharing arrangements — will be communicated to Players via their registered mobile number and/or through a prominent notice on y88i.com prior to the changes taking effect.
The "Last Updated" date at the top of this Policy will be revised whenever changes are made. Your continued use of y88i following notification of changes constitutes your acceptance of the revised Policy. If you do not agree with any changes to this Policy, you must cease using the platform and request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or y88i's handling of your personal data, please contact us:
y88i aims to acknowledge all privacy-related enquiries within 5 business days and to provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by up to a further 30 days — in which case we will notify you of the extension and the reason for it.
We have built y88i with your data security in mind from day one. If you are comfortable with how we handle your data and ready to play, your account is waiting. 21+ only.